Privacy Policy

Last updated: April 2026

Meistech Sdn Bhd (Company No. 689620-P) is committed to protecting your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). This policy explains what we collect, why we collect it, and what rights you have.

1. Who we are

Meistech Sdn Bhd ("we", "us", "our"), a company incorporated in Malaysia with its registered office at D11-5-1, Pusat Perdagangan Dana 1, Jalan PJU 1A/46, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia. You can reach us at inquiry@meistech.com.my.

2. What data we collect

When you interact with our website or engage our services, we may collect:

Contact details — name, company, email address, phone number (e.g. via our enquiry form).
Communications — the content of messages you send us by email, WhatsApp, or form.
Usage data — anonymised traffic data such as pages viewed, device type, and approximate region, via privacy-respecting analytics (IP addresses are anonymised).
Customer project data — where you engage us as an ERP vendor, we handle the operational data you share with us under a separate service agreement.

3. Why we collect it

To respond to enquiries and deliver the services you request.
To issue quotations, invoices, and technical documentation.
To improve our website and communications.
To comply with applicable Malaysian law (including taxation and accounting obligations).

4. Cookies and tracking

Our website uses a minimal set of cookies for analytics (Google Analytics 4 with IP anonymisation) and to remember your language preference and cookie choice. You may accept or decline analytics cookies via the banner shown on your first visit. Essential cookies required for the site to function (such as remembering your cookie choice itself) are always used.

5. Sharing your data

We do not sell your personal data. We only share it:

With service providers who process data on our behalf (e.g. email delivery, cloud hosting), under contract.
When required to by Malaysian law, court order, or a lawful request from a regulator (e.g. LHDN, SSM, PDRM).

6. How long we keep it

We retain personal data only as long as needed for the purpose it was collected for, or as required by law. Customer project data is retained per the terms of your service agreement with us.

7. Your rights under PDPA

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate data.
Withdraw your consent or request deletion (subject to legal retention obligations).
Lodge a complaint with the Personal Data Protection Department (JPDP) of Malaysia.

To exercise any of these rights, email inquiry@meistech.com.my with the subject line "PDPA Request".

8. Security

We take reasonable technical and organisational measures to safeguard personal data against loss, misuse, and unauthorised access. No method of transmission over the internet is 100% secure, but we work to industry-standard practices.

9. Changes to this policy

We may update this policy from time to time to reflect changes in the law or in our practices. The "Last updated" date at the top shows when the latest version was published.

10. Contact us

For any questions about this Privacy Policy or how we handle your data, contact us at inquiry@meistech.com.my or call +603-7843 6306.